Self-storage Facility Managers Benefit From Interlinked Software
(ContentDesk) August 1, 2005 -- The self-storage industry has grown to serve millions of customers with additional places to store items of all descriptions. As the industry has matured and its operators have become more sophisticated in offering their services, systems to make day-to-day operations more efficient have kept pace with the need, including property management software that helps owners keep the books and security and access control software that helps control activities on the property.Owners in self-storage now get the assurance of reliable computing with the Self-Storage Software Connection. Digitech International has formed a strategic alliance partnership with a group of Self-Storage Management Software Partners, including the most popular brand names in the industry. "Owners expect us to provide a seamless interface between our access control and alarm software and the management software they use for day-to-day financial data and operations," says Jon Loftin, Vice President and Systems Engineer for Digitech. "We have worked hard to provide a cross-program communication that is effective and reliable.
Each owner can rest assured that the programs talk to each other so that it's completely transparent to the managers and operators." "Digitech has always supported the requests to link up our program with others. Now, we're taking it farther with our strategic partners in the Self Storage Software Connection," says Steve Cooper, Digitech's Director of Marketing. "We're putting a premium on the process by assuring owners that there will never be a finger-pointing problem between Digitech and its partners.""Digitech and SiteLink™ have always offered owners the value of a close working relationship," agrees Ross Lampe. "With this new alliance, we want to make sure that owners understand the value and will know that they are really getting the best combination solution available for both accounting and security. In our opinion, with the Self Storage Software Connection we're just formalizing what we have already been doing for years." Terry Bagley, President of Centershift agrees.
"We've never encountered a problem in the software communication we couldn't solve very quickly by working together. With the Self Storage Software Connection, we're just calling attention to what we have been doing behind the scenes anyway. It's a tangible value that owners really appreciate."Cooper says, "We've always been confident about our collaboration and what it means to owners, but now we want to make sure they understand it. That's why we are joining with our alliance partners in making a guarantee. Working in collaboration, we pledge to solve any installation or communication problem within the first thirty days or we will forego standard support fees for one month.
We never have significant problems, but just in case, we're putting the pressure on our technicians to work together behind the scenes."In its initial introduction, The Self Storage Software Connection includes SiteLink from SMD Technologies, Inc.; Syrasoft; StoreSM from CentershiftSM; DOMICO 2000 from DOMICO; Rent Plus by Hi-Tech Smart Systems, inc.; NxGen from Space Control; and Storage Commander by Empower Software Technologies, Inc. "We anticipate that our renewed commitment with our partners will result, not only in enhanced technical support, but also in avenues of product development and innovation. We're excited about the prospects," says Cooper.Additional information on the benefits and operation of the Self Storage Software Connection is available on the web site for each of the companies represented or by direct contact. You may click to www.digitech-intl.com or call 800.523.9504..